Monarch Epoxy Coatings Polyaspartic Limited Residential Flooring Warranty
1. Introduction
Thank you for choosing Monarch Epoxy Coatings to install Epoxy and Polyaspartic Flooring for your flooring needs. We are committed to providing you with high-quality, durable, and aesthetically pleasing flooring solutions. This limited 10 year warranty outlines the terms and conditions under which Monarch Epoxy Coatings guarantees the performance and longevity of our Epoxy and our Polyaspartic flooring products. Please review the following warranty details carefully.
2. Warranty Coverage
2.1. Limited Lifetime Warranty
Monarch Epoxy Coatings provides a Limited 10 year Warranty on our Epoxy and Polyaspartic flooring products, which guarantees that under normal residential usage your flooring will remain free from defects for 10 years in materials and workmanship for your own property where the flooring was installed.
3. Warranty Terms
3.1. Coverage
This warranty covers:
- Defects in material and workmanship that result in delamination, peeling, or visible fading due to manufacturing flaws.
- Issues arising from the failure of the flooring to perform under normal wear and tear conditions that are not caused by external factors.
- Any stains from oil, transmission fluid, radiator fluid, diesel, or gasoline spills as long as the spills were removed within 20 minutes of the accident.
3.2. Exclusions
This warranty does not cover:
- Damage resulting from misuse, abuse, or accidents.
- Issues related to improper maintenance or cleaning that deviate from the Monarch Epoxy Coatings’ guidelines that were provided to you at the time of installation.
- Flooring products used other than Monarch Epoxy Coatings Polyaspartics, Epoxies, and Urethanes, or other, etc.
- Damage from exposure to excessive moisture, flooding, or other environmental conditions outside recommended usage.
- Normal wear and tear, including scratches, scuffs, or discoloration due to high-traffic use, heavy equipment, or harsh chemicals.
- Variations in colour and texture between online product samples and the installed floor.
4. Warranty Claims Process
4.1. Reporting a Warranty Claim
This warranty does not cover:
- Damage resulting from misuse, abuse, or accidents.
- Issues related to improper maintenance or cleaning that deviate from the Wise Coatings’ guidelines that were provided to you at the time of installation.
- Flooring products used other than Monarch Epoxy Coatings Polyaspartics, Epoxies, and Urethanes, or other, etc.
- Damage from exposure to excessive moisture, flooding, or other environmental conditions outside recommended usage.
- Normal wear and tear, including scratches, scuffs, or discoloration due to high-traffic use, heavy equipment, or harsh chemicals.
- Variations in colour and texture between online product samples and the installed floor.
4.2. Resolution
If the claim is deemed valid, Monarch Epoxy Coatings will:
- Repair or Replace: At their discretion, Monarch Epoxy Coatings will either repair the affected area or provide replacement materials for the defective portion. Installation costs and any other related expenses are the responsibility of the customer unless otherwise agreed upon.
- No Cash Refunds: This warranty does not offer cash refunds. Replacement materials will be provided at no cost, but additional costs associated with labor or other expenses are not covered.
5. Installation and Maintenance
5.1. Installation
Proper installation is crucial for the longevity and performance of your flooring. Monarch Epoxy Coatings employees are trained to install our flooring products. Any products used other than Monarch Epoxy Coatings sourced products are not subject to this guarantee.
5.2. Maintenance
Regular maintenance is essential to preserving the appearance and functionality of your flooring. Follow the recommended cleaning and maintenance procedures explained to you by Monarch Epoxy Coatings to avoid voiding your warranty. Find the cleaning and suggested maintenance
6. Limitation of Liability
Monarch Epoxy Coatings under this warranty is limited to the cost of repairing or replacing the defective flooring as described in this document. We are not liable for any incidental or consequential damages resulting from defects in our products.
7. Warranty Transfer
This warranty is non-transferable and applies only to the original purchaser. Any transfer of ownership voids this warranty.
8. Governing Law
This warranty is governed by the laws of Ontario, and any disputes arising from this warranty will be subject to the jurisdiction of the courts located in Ontario.
9. Contact Information
For any questions regarding this warranty or to file a claim, please contact us.
10. Warranty Validity
Thank you for choosing Monarch Epoxy Coatings. We appreciate your business and are committed to ensuring your satisfaction with our services and our products.
Disclaimer: This express limited warranty represents the sole warranty offered by Monarch Epoxy Coatings for the services, products, and materials provided under this contract. Monarch Epoxy Coatings does not provide any other warranties, whether expressed or implied, and explicitly disclaims any and all other warranties whether expressed or implied, statutory or otherwise.
Monarch Epoxy Coatings’ liability to the buyer regarding claims of loss or damage arising from the contract of sale, its performance or breach, or related to the design, manufacture, sale, delivery, installation, service, repair, or use of the provided floor coatings or cabinets, shall not exceed the amount the buyer paid for the repair or replacement of the defective parts or components. Under no circumstances shall Monarch Epoxy Coatings be held liable for any special or consequential damages including, but not limited to, injuries to individuals or property damage or the loss of use of any property.